Shipping Policy

Shipping Policy - Pump Pro

At Pump Pro, we are committed to delivering your high-pressure air equipment quickly, securely, and at fair rates. We ship from multiple warehouses depending on your location to ensure the fastest delivery times possible.

Shipping Destinations

We ship worldwide, including the USA, Canada, UK, EU countries, Australia, and selected regions in Asia and the Middle East.

Shipping Timeframes

  • USA & Canada: 4-9 business days
  • Europe: 6-12 business days
  • Australia & Asia: 7-14 business days

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your confirmation email.

Shipping Fees

Shipping costs are calculated at checkout based on your location and product weight. We also offer free shipping on selected items and promotional deals.

Order Tracking

Once your order is shipped, you will receive a tracking number via email and/or WhatsApp. You can track your shipment anytime through our tracking portal or directly with the courier.

Customs & Import Duties

International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not included in the shipping fee.

Delivery Issues

If you experience any issues with delivery, delayed orders, or lost packages, please reach out to us immediately:

  • 📧 Email: abdelbadee_alalami@hotmail.com
  • 📱 WhatsApp: +212609054747

We’re here to ensure your order arrives safe and on time. Thank you for choosing Pump Pro.